Booking Terms and Conditions
Welcome to our website dedicated to the holiday home BAITA LA CASCATA.
Booking a stay at our establishment implies acceptance of the following Terms and Conditions:
1.1. Booking Confirmation: The booking is confirmed on receipt of a deposit equal to 30% of the total cost of the stay.
1.2. Balance: The balance must be paid no later than the day before arrival, unless otherwise agreed in writing.
1.3. Methods of Payment: We accept payment by bank transfer, credit card, cash, Stripe link.
2.1. Cancellation Policy: Cancellations made after the booking is made will result in the loss of the deposit, unless otherwise agreed in writing.
2.2. Changes to Reservation: Changes to dates of stay are subject to availability and may incur additional costs.
3.1. Check-in Time: Check-in is available from 15:00.
3.2. Check-out time: Check-out must take place by 10:00 a.m.
3.3. Early or Late Arrivals and Departures: Arrivals or departures outside the indicated times must be agreed in advance.
4.1. Number of Guests: The maximum number of guests allowed is 6. The property cannot accommodate more people than stated in the booking.
4.2. Pets: admitted on payment of a supplement per night.
4.3. Smoking: Smoking is not permitted on the premises.
4.4. Behaviour and Damage: Guests are required to maintain respectful behaviour towards the property and other residents. Any damage caused by guests will be charged.
5.1. Cleaning: The house will be handed over clean and tidy. The final cleaning service is included in the booking price.
5.2. Maintenance: Any maintenance problems must be reported immediately to the property manager, who will resolve them as soon as possible.
6.1. Personal items: We are not liable for the loss of or damage to personal items left in the property
6.2. Force Majeure: We accept no liability for damage, loss or schedule changes caused by force majeure events (e.g. natural disasters, pandemics, etc.).
7.1. Data Processing: Personal data collected during the booking process will only be used for administrative and booking management purposes, in accordance with our privacy policy.
8.1. Law and Jurisdiction: These Terms and Conditions are governed by Italian law. In case of disputes, the competent court will be the Court of Sondrio.
